Shipping policy

Effective date: October 1, 2025

Shipping Policy (Physical Goods)

Processing: 1–3 business days unless noted on the product page.

Transit estimates: Shown at checkout by carrier. Tracking is emailed when available.

Address issues: Customer is responsible for an accurate address. Undeliverable or returned packages can be re-shipped at cost.

Lost in transit: If a carrier marks delivered but you didn’t receive it, email us within 48 hours. We’ll help investigate and offer next steps (replacement or claim) based on the carrier outcome.

International: If or when offered, buyer is responsible for duties and taxes.